Support

Welcome to the official support page for TryOn AI. If you need help, troubleshooting, or want to report a bug, you're in the right place.

Contact Support

We are here to help.

contact.benitoai@gmail.com

We typically reply within 24–48 hours.

When contacting support, please include:

  • Your device model
  • iOS version
  • App version
  • A screenshot (if possible)
  • A short description of the issue

This helps us solve your problem faster.

Troubleshooting Guide

App crashing or freezing?

  • Restart the app
  • Restart your device
  • Update to the latest version of TryOn AI
  • Ensure your storage is not full

Output is blank or not generating?

  • Check your internet connection
  • Ensure images follow these rules:
  • – Clear lighting
  • – Model fully visible
  • – Clothing/product fully visible

Unable to upload images?

Make sure the app has permission to access Photos:

Settings → TryOn AI → Photos → Allow Access to All Photos

Feedback

We're constantly working to improve TryOn AI. If you have suggestions or ideas, feel free to reach out:

contact.benitoai@gmail.com